Resource Bank's Online Banking Help Center - Frequently Asked Questions

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Transfers/Loan Payment Questions


Transfers/Loan Payment Answers

How Do I Transfer Money To One Of My Other Accounts?
To establish a transfer, click the “Express Transfer” button, click on the account you want the transfer to come from, the account you want to transfer to and the dollar amount. For a recurring transfer, click on the account you want to transfer from, click on the “Transfers” button and then go to “New Scheduled Transfer,” fill out the requested information and submit the transfer.

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How Soon After I Submit A Transfer Will The Transaction Be Processed?
If you do a one-time transfer or express transfer before 5:00 PM Central Time, the transfer will be processed for that business day. The transfer will not be accepted if you don’t have enough money in your account. If you do a scheduled transfer, the transfer will be processed on the date you scheduled.

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How Do I Transfer Money To My Grandson’s Account?
Since you are not an owner of your grandson’s account, an online transfer is not available. In this situation use the Bill Payment feature. If you are a bill pay user, this can be done within bill pay.

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Can I Pay A Resource Bank Loan Payment In Online Banking?
Use the Express Transfer for a same day transfer or Transfer buttons to make a payment on any Resource Bank loan. For a one-time payment, click on “Express Transfer” and enter the required information. To set up a recurring loan payment, click on the account you want to pay your loan from, click on “Transfers” and then go to “New Scheduled Transfer.” Fill out the information requested including payment frequency, submit it and you no longer have to send a check to the bank-your loan payment will be automatically deducted from your account each month.

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Can I Make A Principal Or Interest Only Loan Payment With An Online Banking Transfer?
Yes, you can specify how you want your loan payments applied –either Regular Payment, Principal Payment, or Interest Payment. Use either the Express Transfer button for a one-time payment or the Transfers button. Our Online Banking cutoff time is 5:00 PM Central time. Any payment made after this time will not be processed until the following day.

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I Made A Loan Payment In Online Banking. The Money Appears To Be Gone From My Checking Account But The Payment Isn’t Showing Up Under My Loan Information. Where Did The Money Go?
A loan payment will not show up under your loan information until the evening the payment was made. The transfer will show up immediately under your checking account information, and if you log in to Online Banking late in the evening or the morning after you set up your transfer, you will see the payment has been applied to your loan.

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Is There A Limit Of Transfers I Can Make Per Month?
There is no limit of online transfers from your checking account, but you are limited to six transfers per statement cycle from your savings account or Money Market.

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