Resource Bank is committed to providing a website that is as accessible as our physical branch locations. We have implemented the recommendations of the Web Content Accessibility Guidelines (WCAG) as published by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C.) There is no definitive test nor certification of conformance to Level A or Level AA of the WCAG but we have used a variety of methods for assessing accessibility. If you find a part of the site that you feel does not conform to Level A or Level AA of the WCAG, please use one of the methods below to let us know so that we can rectify it.

• Contact us by phone at 815.756.6321.
• Contact us via our web site.
• Resource Bank strives to make every page accessible to users but cannot guarantee that every page fully meets Level A and Level AA guidelines.
• Some pages have partial conformance due to the use of 3rd party vendors. As such Resource Bank does not claim full site-wide Conformance, instead a partial conformance, as defined by WCAG Level AA 2.0. We cannot ensure conformance of third-party plug-ins and widgets.