Our new and improved system combines Personal and Business Online Banking into one easy-to-access platform!  It features all of the essential tools you use today with friendlier navigation, increased security, an updated mobile banking app, an enhanced payment and invoicing solution for businesses, and more.  It’s a powerful suite of digital services built for the way you want to bank.

First-Time Log in Process
Log in using your existing username and password. You will be prompted to select a text or phone call with a one-time passcode to verify your identity. Simply enter this passcode into the system and submit to securely login.

• If you are unsure of your username, please contact us for assistance.
• If you are unsure of your password, you can easily reset it by selecting "Forgot Password" from the Online or Mobile Banking login screen.

Review Account Settings
Most of your account details are available and ready to use in the new system including transaction history, scheduled payments, internal transfers, alerts, and eStatement settings. We strongly recommend reviewing all of this information closely. If you spot any discrepancies, please reach out to us at (815) 756-6321.

Set Up Services
You will need to set up external transfers and card controls in the upgraded Mobile Banking app. These settings from the previous system did not transfer.

Recurring Internal Transfers
These were carried over as-is. If you would like to make edits to these in the new system, you will need to set up the transfer again and delete the old one.

Bill Pay Users
Please check to make sure your Bill Pay payees were transferred correctly.  Bill Pay will be accessed by clicking on the "Payments" tab in online banking and the mobile app.

Mobile Banking
The upgraded app allows both personal and business account holders to access their accounts from one easy-to-use app. You should be prompted to upgrade to your app store of choice, if you have not done so already.

• If you used biometrics to log in previously, you will need to reestablish this feature in the new app after your first-time login using your username and password. This can be done by going to "Menu > Settings > Authorized Device Enrollment."
• Push alerts did not transfer. You will need to set up any push alerts you would like to receive within the upgraded app.

Zelle®
Zelle® will be available for our clients beginning Tuesday, June 9, 2026.  Please contact your Client Advisor for information on transfer limits.

Quicken®/QuickBooks® Users Only
Updates to Quicken/QuickBooks connections will need to be completed as part of the upgrade to ensure uninterrupted service.  Instructions can be found here:

Quicken Conversion Instructions

QuickBooks Desktop Conversion Instructions

QuickBooks Online Conversion Instructions

The conversion instructions reference two Action Dates.  These dates are:

1st Action Date: June 5, 2026 - A data file backup and a final transaction download should be completed by this date.  Please make sure to complete the final download before this date, since transaction history might not be available after the upgrade.

2nd Action Date: June 9, 2026 - This is the action date for the remaining steps on the conversion instructions.  You will complete the deactivate/reactivate of your online banking connection to ensure that you get your current Quicken or QuickBooks accounts set up with the new connection.

Questions?  Give us a call at (815) 756-6321!