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Privacy Policy

What Does Resource Bank, N.A. do with your personal information?

Revised 05/2012

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some, but not all, sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and account balances
  • transaction history and credit history
  • wire transfer instructions and payment history

When you are no longer our customer, we continue to share your information as described in this notice.

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Resource Bank, N.A. chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information:

For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus. Does Resource Bank share? Yes. Can you limit this sharing? No.

For our marketing purposes - to offer our products and services to you. Does Resource Bank share? Yes. Can you limit this sharing? No.

For joint marketing with other financial companies. Does Resource Bank share? NO. Can you limit this sharing? WE DO NOT SHARE.

For our affiliates' everyday business purposes - information about your transactions and experiences. Does Resource Bank share? NO. Can you limit this sharing? WE DO NOT SHARE.

For our affiliates' everyday business purposes - information about your creditworthiness. Does Resource Bank share? NO. Can you limit this sharing? WE DO NOT SHARE.

For our affiliates to market to you. Does Resource Bank share? NO. Can you limit this sharing? WE DO NOT SHARE.

For nonaffiliates to market to you. Does Resource Bank share? NO. Can you limit this sharing? WE DO NOT SHARE.

Who is providing this notice? Resource Bank, N.A.

How does Resource Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.

How does Resource Bank collect my personal information?

We collect your personal information, for example, when you:

  • apply for a loan or open an account.
  • make deposits or withdrawals from your account or give us your contact information.
  • show your driver's license.

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only:

  • sharing for affiliates' everyday business purposes - information about your creditworthiness.
  • affiliates from using your information to market to you.
  • sharing for nonaffiliates to market to you.

State laws and individual companies may give you additional rights to limit sharing.

Definitions:

Affiliates: Companies related by common ownership or control. They can be financial or nonfinancial companies.

  • RESOURCE BANK, N.A. does not share with our affiliates.

Nonaffiliates: Companies not related by common ownership or control. They can be financial or nonfinancial companies.

  • RESOURCE BANK, N.A. does not share with nonaffiliates so they can market to you.

Joint marketing: A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • RESOURCE BANK, N.A. doesn't jointly market.

For Illinois Customers: We will not share personal information with non-affiliates either for them to market to you or for joint marketing – without your authorization.

Questions?

Call 815-756-6321.