What Does Resource Bank, N.A. do with your personal information?
Revised 08/2010
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some, but not all, sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security number and account balances
- transaction history and credit history
- wire transfer instructions and payment history
When you are no longer our customer, we continue to share your information as described in this notice.
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Resource Bank, N.A. chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information:
For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus.
Does Resource Bank share? Yes.
Can you limit this sharing? No.
For our marketing purposes - to offer our products and services to you.
Does Resource Bank share? Yes.
Can you limit this sharing? No.
For joint marketing with other financial companies.
Does Resource Bank share? NO.
Can you limit this sharing? WE DO NOT SHARE.
For our affiliates' everyday business purposes - information about your transactions and experiences.
Does Resource Bank share? NO.
Can you limit this sharing? WE DO NOT SHARE.
For our affiliates' everyday business purposes - information about your creditworthiness.
Does Resource Bank share? NO.
Can you limit this sharing? WE DO NOT SHARE.
For our affiliates to market to you.
Does Resource Bank share? NO.
Can you limit this sharing? WE DO NOT SHARE.
For nonaffiliates to market to you.
Does Resource Bank share? NO.
Can you limit this sharing? WE DO NOT SHARE.
Who is providing this notice? Resource Bank, N.A.
How does Resource Bank protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.
How does Resource Bank collect my personal information?
We collect your personal information, for example, when you:
- apply for a loan or open an account.
- make deposits or withdrawals from your account or give us your contact information.
- show your driver's license.
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing?
Federal law gives you the right to limit only:
- sharing for affiliates' everyday business purposes - information about your creditworthiness.
- affiliates from using your information to market to you.
- sharing for nonaffiliates to market to you.
State laws and individual companies may give you additional rights to limit sharing.
Definitions:
Affiliates: Companies related by common ownership or control. They can be financial or nonfinancial companies.
- RESOURCE BANK, N.A. does not share with our affiliates.
Nonaffiliates: Companies not related by common ownership or control. They can be financial or nonfinancial companies.
- RESOURCE BANK, N.A. does not share with nonaffiliates so they can market to you.
Joint marketing: A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
- RESOURCE BANK, N.A. doesn't jointly market.
For Illinois Customers: We will not share personal information with non-affiliates either for them to market to you or for joint marketing – without your authorization.
Website Privacy Policy
Effective Date: 06/24/2026
This Privacy Policy describes how Resource Bank, N.A. ("we," "us," or "our") collects, uses, and discloses your personal information when you visit and use our website ResourceBank.com (the "Site").
1. Information We Collect
We collect information that helps us operate our business and provide you with a better experience.
- Information You Provide: We may collect personal details such as your name, email address, phone number, and billing information when you fill out a contact form, create an account, or make a purchase.
- Automatically Collected Data: When you visit our Site, our servers automatically log standard information sent by your browser. This may include your computer’s IP address, browser type, pages visited, and the time and date of your visit.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Site.
- To process transactions and send related information, including statements and notices.
- To respond to your comments, questions, and requests.
- To send you marketing and promotional communications (if you have opted in).
3. Cookies and Tracking Technologies
Our Site uses "cookies" to enhance your user experience. Cookies are small files stored on your hard drive that help us analyze web traffic and remember your preferences. You can choose to accept or decline cookies via your browser settings, though declining them may limit your use of certain features on our Site.
4. Sharing Your Information
We do not sell or share your personal information to others. We may share your data with trusted third-party service providers (e.g., payment processors, web hosting services, or email marketing platforms) strictly to help us operate our Site and conduct our business. These third parties are obligated to protect your information. We may also disclose information if required by law.
5. Data Security
We implement commercially reasonable security measures to protect your personal information from unauthorized access, loss, or disclosure. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.
6. Children's Privacy
Our Site is not intended for individuals under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If we discover we have inadvertently gathered such data, we will take steps to delete it promptly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: news@ResourceBank.com
- Address: 555 Bethany Road, DeKalb, IL 60115
Questions?
Call 815-756-6321.
